1. Acceptance of Terms

By accessing or using FacturZen, available at https://facturzen.com/, you agree without reservation to these Terms and Conditions of Use. If you do not agree to these terms, you must immediately cease all use of the Service.

These Terms are entered into between you (the "User") and FacturZen, a sole proprietorship registered under SIRET 831 723 267 00025.

2. Description of the Service

FacturZen is an online property management platform that allows users to manage properties, tenants, leases, invoicing, and payments.

We reserve the right to modify, suspend, or discontinue all or part of the Service at any time. Reasonable prior notice will be provided by email except in cases of technical urgency. In the event of permanent discontinuation, any unused prepaid amounts will be refunded.

3. Account and Responsibilities

You are solely responsible for the confidentiality of your credentials and all activity under your account.

You agree to:

• Provide accurate information and keep it up to date.
• Use the Service exclusively for lawful purposes.
• Not attempt to access other users' data.
• Immediately notify support@facturzen.com in the event of a compromise of your account.

4. Property Verification and Data Responsibility

4.1 Soft Validation

To register a property on FacturZen, you must declare information relating to that property (address, type, surface area, etc.). FacturZen performs a soft validation of this information: we do not collect or store tax documents such as property tax statements or any other official supporting documents.

This soft validation consists of a formal consistency check of the data entered, without in-depth verification of its authenticity.

4.2 User's Exclusive Responsibility for Provided Data

The User is solely and entirely responsible for the accuracy, truthfulness, and legality of the information and data entered or uploaded to the platform. By using the Service, you declare and warrant that:

• All information provided is accurate, complete, and up to date.
• You are the owner of the declared property or have legal authorization to manage it.
• You do not use the platform to declare properties that you do not own or manage.

FacturZen cannot verify the authenticity of information provided by users and disclaims any responsibility for the accuracy, completeness, or legality of data entered. While we make reasonable efforts to maintain platform integrity, we cannot be held liable for consequences resulting from inaccurate, fraudulent, or erroneous data provided by the User.

4.3 Disclaimer Regarding Authenticity

FacturZen acts as a technical service provider and not as an authority responsible for control or verification. As such:

• We do not guarantee authenticity of information declared by users.
• We take reasonable measures to detect obvious inconsistencies.
• Responsibility for inaccurate or fraudulent declarations lies exclusively with the User who made them.
• Any legal, tax, or financial consequences resulting from incorrect data remain the sole responsibility of the User.

5. Subscription, Payment, and Cancellation

5.1 Pricing

Paid plans are billed according to the prices displayed at the time of subscription, in euros including taxes (VAT). Any pricing changes will be notified by email with a minimum of 30 days' notice.

5.2 Cancellation and Refund Policy

• Monthly subscription: cancellation is possible at any time and takes effect at the end of the current monthly billing period. No prorated refunds will be issued.
• Annual subscription: cancellation is possible at any time and takes effect at the end of the current annual billing period. No refunds will be issued for remaining months.

Regardless of the plan selected, amounts paid for the current billing period are non-refundable. You will continue to have access to the Service until the expiration of the paid period.

5.3 Right of Withdrawal

In accordance with Article L.221-18 of the French Consumer Code, any consumer has a period of 14 days from the date of subscription to exercise their right of withdrawal, unless the execution of the Service has already begun with their express consent.

6. Limitation of Liability and Protection Clause

6.1 General Limitation

To the fullest extent permitted by French law, FacturZen shall not be held liable for:

• Any indirect, incidental, special, consequential, or punitive damages.
• Any loss of data, revenue, profits, or business opportunities.
• Any interruption or unavailability of the Service.
• Any damage resulting from use or inability to use the Service.

FacturZen's total liability, for all causes combined, is expressly limited to amounts actually paid by the User during the 12 months preceding the event giving rise to the claim.

6.2 Protection and Indemnification Clause

The User agrees to indemnify, defend, and hold harmless FacturZen, its owner, subcontractors, and partners against claims, legal proceedings, actions, fines, penalties, damages, or expenses (including legal fees) resulting from:

• The User's violation of these Terms.
• The provision of inaccurate, fraudulent, or incomplete information.
• Use of the Service in violation of the law or third-party rights.
• Declaration of property without valid ownership or management rights.
• Disputes between the User and third parties (tenant, co-owner, administration) related to platform use.

6.3 Exclusion of Liability for Third-Party Disputes

FacturZen is not a party to relationships between property owners and tenants, nor to any real estate transactions conducted through the platform. Any disputes of this nature are strictly the responsibility of the concerned parties.

6.4 Force Majeure

FacturZen shall not be held liable for any failure or delay in performing its obligations resulting from a force majeure event as defined in Article 1218 of the French Civil Code (pandemic, cyberattack, natural disaster, failure of a third-party provider, etc.).

7. Intellectual Property

The FacturZen platform, its interfaces, logos, content, and developments are the exclusive property of FacturZen and are protected by intellectual property law. Any unauthorized reproduction or use is strictly prohibited.

8. Personal Data

The processing of your personal data is governed by our Privacy Policy, available at:

https://facturzen.com/

This policy forms an integral part of these Terms and Conditions.

9. Termination

You may terminate your account at any time from your personal account area or by contacting:

support@facturzen.com

Termination will take effect at the end of the current paid billing period in accordance with Section 5.2.

FacturZen reserves the right to terminate or suspend any account in the event of a violation of these Terms, without prior notice or refund.

10. Governing Law, Mediation, and Jurisdiction

These Terms and Conditions are governed by French law.

In the event of a dispute, an amicable resolution will be sought first.

In accordance with Article L.612-1 of the French Consumer Code, any consumer may use a mediator free of charge.

European dispute resolution platform:

https://ec.europa.eu/consumers/odr/

If no amicable resolution is reached, French courts shall have exclusive jurisdiction.

11. Contact

Email: support@facturzen.com

Website: https://facturzen.com/

12. Development and Technical Operations

The FacturZen platform is developed and technically managed by Systimanx.

Any questions relating to technical infrastructure or platform development may be sent to:

support@facturzen.com